Privacy Policy

1. Who we are

Fullsay (“we”, “us”) provides a language-learning Service at fullsay.com and related apps. This Policy explains what personal data we collect and how we use it. Contact: hello@fullsay.com.

2. Data we collect

Depending on how you use Fullsay, we may process:

• Account data — email, authentication identifiers, optional nickname and language preferences
• Learning data — practice and exam progress, lives, and private personal notes you save on sentences
• Billing data — subscription status and related identifiers from our payment provider (we do not store full card numbers)
• Technical data — basic logs and device/browser information needed to run and secure the Service

3. How we use data

We use personal data to:

• Provide accounts, sessions, progress, and personal notes
• Process subscriptions and respond to support requests
• Maintain security, prevent abuse, and improve reliability
• Meet legal obligations when required

We do not sell your personal data.

4. Processors

We use trusted providers to run Fullsay, including hosting, authentication/database, email delivery, and payment processing. They process data on our instructions and under appropriate agreements.

5. Retention

We keep account and learning data while your account is active and for a reasonable period afterward if needed for backups, disputes, or legal requirements. You may request deletion of your account; some records may remain where the law requires.

6. Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal data, or to object to certain processing. Contact us to exercise these rights. You may also lodge a complaint with your local supervisory authority.

7. Children

Fullsay is not directed at children under 16 (or the minimum age in your country). If you believe a child has created an account, contact us and we will take appropriate steps.

8. International transfers

Our providers may process data in the EU, UK, US, or other regions. Where required, we use appropriate safeguards for transfers.

9. Changes

We may update this Policy and will revise the “Last updated” date when we do. Significant changes may be communicated through the Service or by email when appropriate.